Lead Systems Engineer

Silver Spring, MD
Full Time
Direct
Experienced

Company Overview:
Join a fast-growing company highly experienced in cyber security, cloud computing, virtualization, big data analytics, and project management!  IMTS offers competitive compensation, excellent benefits including tuition reimbursement and employer-contributed 401K, and referral bonuses.  We work with the best customers on-site at top government agencies.
Job Title: Lead Systems Engineer
Primary Location: Silver Spring, MD (Hybrid)
Clearance: U.S. Citizens with the ability to obtain Public Trust Clearance

Summary: We are seeking a U.S. citizen to provide support to the Office of Marine and Aviation operations, serving as the primary point of contact for both on-site and remote personnel. This individual will lead during operational incidents and project implementation, providing input into the development, execution, staregy of organizational initiatives, Tier 2 and Tier 3 support and collaboration. 

Job Responsibilities:
• Expertise in VMware virtual hosting environments, MS Windows Server 2016-2022 administration, Windows PowerShell scripting, Active Directory, and VDI.
• Design and develop complex solutions independently, without the need for assistance from peers.
• Collaborate effectively in a team environment, offering Tier 3 support when necessary.
• Adapt and think creatively to meet complex customer requirements.
• Supervise or mentor team members when needed.
• Hands-on experience in designing and managing VMware virtual infrastructures and Microsoft products (Exchange, PowerShell, AD, Windows Server).
• Proficiency in Scripting/Automation.
• Communicate directly with customers to resolve service inquiries and issues.
• Troubleshoot and resolve issues in a growing, mixed-configuration environment.
• Manage server patching, testing, and deployment methodologies.
• Handle the operation and maintenance of virtual environments, including patching, antivirus updates, and resolving security vulnerabilities.
• Perform systems consolidation, integration, architecture design updates, and relocations as needed.
• Implement, upgrade, and maintain VMware hypervisor infrastructure, offering technical hands-on support.
• Recommend and implement innovative approaches to VMware infrastructure tasks to improve efficiency.
• Lead the triage and resolution of complex incidents, problems, or capacity concerns.
• Maintain daily operations, monitor performance, identify and resolve issues to ensure system/application availability and optimization.
• Work with other IT functions, such as SAN, Network, Database, and Security administrators, to ensure optimum performance and reliability.
• Research, document, and recommend system technologies that could enhance the operational environment.
• Build and maintain professional relationships with clients, team members, and vendors.
• Apply creativity and independent thinking to problem-solving, leveraging sound judgment and experience.
• Stay up to date with continuing education and current industry trends.
• Troubleshoot complex software, hardware, and server upgrade issues.
• Collaborate with network engineers and technicians on tasks at all levels.

Required Qualifications:
• U.S. Citizen with the ability to obtain Public Trust clearance.
• DoD 8570 - IAT Level II certification.
• CompTIA Security+ certification.
• Four (4) year degree in Computer Science, Information Systems, or a related field, or equivalent experience (minimum five (5) years).
• Microsoft certification required.
• Experience with Hyper-V, Azure, and VMware.
• Proven expertise in IT and information security, including monitoring systems, incident response, auditing, and system health management.
• Hands-on experience optimizing system operations and monitoring IT enterprise systems.
• Ability to design and install data networks at client locations.
• Expertise in providing technical support for escalated tickets and resolving critical issues in line with service level agreements.
• Exceptional time management and organizational skills.
• Proficiency in Scripting/Automation.
• Strong troubleshooting abilities in a complex, evolving environment.
• Familiarity with server patch management methodologies.

IMTS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

 

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