Mid-Level Unified Communications (UC) Engineer

West Virginia, WV
Full Time
Proposal
Experienced

Company Overview:
Join a fast-growing company highly experienced in cyber security, cloud computing, virtualization, big data analytics, and project management!  IMTS offers competitive compensation, excellent benefits including tuition reimbursement and employer-contributed 401K, and referral bonuses.  We work with the best customers on-site at top government agencies.

Job Title: Mid-Level Unified Communications (UC) Engineer
Primary Location: Clarksburg, WV
Clearance: Active Top-Secret (TS) clearance with Full Scope Polygraph eligibility

Position Summary:
We are seeking a skilled and motivated Mid-Level Unified Communications Engineer to support mission-critical voice, video, and data communication systems within a secure facility in Clarksburg, WV. This position requires technical expertise in unified communications (UC), as well as experience in engineering, implementation, and support of large-scale telecommunications systems. Candidates must hold a Top-Secret clearance with eligibility for Full Scope Polygraph.

Responsibilities:

  • Provide technical direction and analysis for UC and telecommunications systems, including voice, video, and data integration
  • Plan, design, configure, integrate, install, and maintain complex communication networks in secure environments
  • Apply engineering principles and theory to propose new design solutions and configuration alternatives for UC systems
  • Analyze network performance, traffic flow, access methods, transmission techniques, and protocol integration with computer systems
  • Perform advanced engineering or analytical tasks within various telecom areas such as network design, engineering, implementation, or operational/user support
  • Troubleshoot complex issues across multiple UC technologies and audio applications
  • Collaborate with stakeholders to understand requirements and ensure successful delivery of telecommunication solutions
  • Maintain technical documentation and ensure compliance with security protocols and standards
  • Provide end-user support and training as needed, with excellent customer service and communication skills

Required Qualifications:
  • Active Top Secret clearance with eligibility for Full Scope Polygraph
  • Bachelor’s degree in Telecommunications, Computer Engineering, Information Technology, or a related field; OR four (4) years of directly related experience
  • Demonstrated experience in UC environments including voice, video conferencing, and data communications systems
  • Proficiency in configuring and supporting audio technologies and conferencing platforms
  • Strong troubleshooting abilities and experience interacting with technical and non-technical stakeholders
  • Understanding of telecom protocols and transmission techniques

Preferred Qualifications:
  • Experience working in classified or secure government environments
  • Hands-on knowledge of unified communication platforms (e.g., Cisco Unified Communications Manager, Microsoft Teams, Zoom, VTC systems)
  • Familiarity with AV integration and supporting cross-functional systems (audio, video, data)
  • Certifications such as CCNA Collaboration, CompTIA Network+, or similar are a plus
IMTS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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